Northstar Plumbing, Heating and Air Conditioning

I called for an estimate and informed them that I had a planned meeting and wouldn’t have a lot of time to talk with the tech. Even so I spent about 15 minutes listening to his pitch. He wanted more info on another estimate and I gave a ball park this is understandable for the to remain competitive. I listened while he continued an indirect up-sale for potentially what they could offer I reminded him that I had to prepare for a meeting and had a little more time to hear his pitch. He said it was important that I hear what he had to say. I indicated I’m a visual learner and ask if he could do the estimate and provide a quote. If I didn’t have more time to listen then he declined to do an estimate and the meeting pleasantly ended. I understand efforts to sell your business and product it was clear the price was going to be higher than the competition. At the end of the day it’s the customers needs not the contractors budget that matters.

I’m so glad Northstar connected me with Bryan, he has been absolutely phenomenal. I had a sudden leak coming through the ceiling and he was able to come out within the hour. He did extensive diagnosing and went above and beyond to get the leak to stop so I could avoid worse water damage. Once he found the source of the problem (chipped toilet tank) he made all the phone calls and was able to get me a new tank for a reasonable installment price. He’s so punctual and attentive to detail, and I felt reassured and taken care of the entire time. I’ve also learned so much about plumbing through his explanations and will be asking for him for any next repairs! And I signed up for Northstar’s coverage plan to make sure I’m set for the future.

I recently had the pleasure of working with Northstar for some HVAC issues in my home, and I cannot recommend them highly enough! From the moment I contacted them, their customer service was top-notch. The technician who came to my home, Rob, was incredibly knowledgeable and took the time to explain the issues with my heating system. He conducted a thorough inspection and provided me with clear options for repairs, which I greatly appreciated. What stood out most was his honesty—unlike some companies I've dealt with, he didn't try to upsell me on unnecessary services. The work was completed efficiently, and I was impressed with how clean Rob left my space afterward. My heating system is now working better than ever. Overall, Northstar Plumbing, Heating and AC provided exceptional service, and I will definitely be calling them for any future needs.

I can't say enough good things about Northstar and Chris G! From start to finish, Chris was professional, knowledgeable, the techs were meticulous in installing my new furnace and AC. They took the time to ensure everything was done perfectly, explained the process clearly, and left my home spotless when the job was finished. My system is running flawlessly, and I couldn’t be happier with the service. If you’re looking for top-quality HVAC work, Chris G and Northstar are the way to go. Highly recommend!

From start to finish we had a great experience . We knew our air conditioning system of ten years was on its way out and Northstar made it incredibly easy and gave us a tremendous deal on our shiny new system. Starting with our initial inspection the up and quote Chris and Jesus were extremely professional and helpful in getting us all set up. Enrique and his crew came early this morning and worked in incredibly hot temperatures to get us up and running by this evening . Couldn’t be happier and we intend to use Northstar for all of our upkeep from here on out . Thanks guys ! Great job!

Michael and Estevan were an amazing crew very courteous, very knowledgeable answered all my questions, with their courtesy and helpfulness I would highly recommend this crew and would love for them to help me out again in the future. 3/18/25- Frank's quality control visit was the icing on the cake. Excellent service.

Bryan had the utmost professionalism when taking care of our plumbing issues. Best service so far. Will be recommending him to all my neighbors.

I can not say enough good things about this company! I have been skeptical of technicians/companies working on my Heater after several bad experiences with different companies (will not name). After speaking with a friend they recommended NorthStar. I called them and was blown away by their business. Start to finish, the customer service was amazing. The office was very polite and listened to my issue and assured me I would be taken care of and scheduled me for an appointment. The day of the appointment Rob came out and he was awesome. Before he even walked in he laid down a mat and put on booties! He listened to my concerns and was so professional and courteous. He explained my issues and got my heater working again the same visit. I am so grateful to Rob and his team at NorthStar, I will be recommending this company to everyone!